COVID-19 Information

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€ 24

Breakfast in a unique ambience

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Schloss Leopoldskron offers in its exclusivity versatile, historic premises from 60 m² to 175 m².

Feel free to contact us at +43(662)83983-0 or by e-mail at events@schloss-leopoldskron.com

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Are you looking for an impressive backdrop for your conference, conference or celebration in Salzburg?

Feel free to contact us at +43(662)83983-0 or by e-mail at events@schloss-leopoldskron.com

Inquire now

Salzburg Global Seminar has taken the spread of coronavirus (COVID-19) very seriously from the outset. Our top priority is to continue ensuring the health and safety of our guests and staff. As always, we aim for the highest standards in sanitary, food, and general hygiene. In connection with COVID-19, however, we have taken additional measures and precautions in order to protect you and all of us.

General Measures and Precautions

  • It is compulsory for guests and staff to wear a face mask in all common areas
  • All staff members have to wear gloves when interacting with guests
  • Mandatory, weekly COVID-19 tests for employees
  • All commonly used surfaces (e.g. tables and door handles) will be disinfected at regular intervals
  • All staff members have to follow an enhanced hand-washing and hygiene protocol
  • Disinfectants for toilet seats in all public toilets
  • Contactless water taps, hygiene dispensers and paper dispensers in all public sanitary facilities
  • Disinfectant dispensers have been placed in common areas for the use of guests and staff
  • 1 bottle of disinfectant gel per stay will be provided in every room (additional bottles can be purchased at reception if needed)
  • Newspapers and printed materials (e.g. magazines and brochures) will not be distributed until further notice
  • Guest information is available in digital form via QR code 
  • Extensive signage and information regarding hygiene measures will be provided in all common areas
  • If a guest or employee in the hotel is reported to be infected with COVID-19, the hotel will react immediately in coordination with the local health authority. The hotel management is responsible to follow this protocol
  • Each person entering the Schloss and Meierhof are requested to register with a QR Code (except event and hotel guests who are already registered)
  • If appropriate, employees are offered the opportunity to work from home.

Booking, Arrival and Check-In

  • In the reservation confirmations sent by the hotel, a reference includes that guests with COVID-19 typical symptoms are not allowed to arrive; unless a short-term test is negative
  • Meierhof rooms and Schloss suites will kept unavailable for at least 24 hours after departures
  • Check-in will be carried out with as little contact as possible
  • A protective plexiglass board was installed at reception
  • Room keys and pens will be disinfected each time they are handed out to guests

Cleaning of Rooms, Suites, and Common Areas

  • Surfaces and sanitary items in rooms and suites will be individually disinfected
  • Disposable plastic toothbrush cups are packaged in foils
  • Remote controls get disinfected and wrapped
  • Cleaning equipment get be washed at 90°C
  • Cleaning gets only carried out by one member of housekeeping
  • Decorative pillows and bedspreads are not be used until further notice
  • Clothes hangers get individually disinfected
  • Vacuum cleaner filters get disinfected after use in each room
  • Cleaning gets carried out with face masks and disposable latex gloves

Breakfast and Dining

  • Modified Breakfast service
  • Foiled menu cards, which are disinfected after each guest
  • Changes will be made to the choice of food, from unpackaged to pre-packaged products
  • Fruits will be limited to those with skins that have to be peeled (bananas, oranges etc.)
  • There will be a reduced number of seats in dining areas (e.g. Meierhof Café)
  • Food distribution at the buffet by our kitchen team during events
  • Protective plexiglass boards enable safe food distribution
  • Drinks during meals are bottled for individual guests
  • Employees wear masks and disposable latex gloves

Seminars and Conferences

  • Separate tables for each participant or 1 meter distance between the seats
  • Windows are opened as often as possible to ventilate effectively
  • Lecturers are informed about the most important prevention measures
  • Disinfectant dispensers in all seminar rooms
  • Disinfection wipes for individual use are available
  • Conference drinks are shared in individual bottles
  • Disinfection of all surfaces after the end of the day
  • Food during coffee breaks is provided individually packed
  • Coffee breaks take place in a room specially designed for this purpose
  • There are enough seats available for the coffee break

Fitness Center

  • Time-limited slots for individual use of the fitness center after registration at the reception desk
  • Individual disinfection will take place after each use

We also ask you to pay attention to the following points:

  • Keep at least 1 meter apart from others, excluding people from your household or other people that you are sharing a room with
  • Please refrain from shaking hands or hugging others
  • Wash your hands several times a day with water and soap for at least 30 seconds
  • Sneeze or cough into your elbow or a tissue
  • Do not travel if you are showing signs of illness
  • Contact reception if you develop signs of illness during your stay
  • Please pay contactless if possible, and settle your bill preferably by card (if possible on the evening before your departure, so as to avoid a cluster of guests at reception)
  • Please use the stairs if possible. If an elevator ride is indispensable, we ask you to take it only with people from the same household
  • Please inform us of your arrival time and personal details before your arrival

A helpful guide can be found here, or on the website of the Austrian Federal Ministry for Tourism (in German). Further information regarding the regulation of entry into Austria and similar matters can be accessed here (in English and other languages).

By taking care, you can protect yourself as well as other guests and our staff.

We are in regular contact with the local health authorities and follow their instructions regarding measures for public health and infection control. We have also engaged the services of a local doctor, who will work with us to carry out the necessary protocols for public health should a guest need medical advice or become ill during their stay.

Our aim is to keep the inconvenience for our guests to a minimum while these measures are in place, and as usual, we will do everything we can to offer you a pleasant and relaxing stay at Hotel Schloss Leopoldskron and in Salzburg. You can find a curated selection of sights and excursion spots here, while an overview of all the events in the city of Salzburg is available here. We are also happy to advise you in person!

Please do not hesitate to contact me directly if you have any questions or require further information. My team and I are looking forward to welcoming you at Hotel Schloss Leopoldskron!

Kind regards,

Daniel Szelényi
Vice President, Hospitality
Salzburg Global Seminar
Schloss Leopoldskron

Last updated: October 2020